The non-restrictive physical intervention techniques outlined in this document are intended solely for use as a last resort in situations where there is an immediate need to protect personal safety or that of others. These techniques are designed to minimise harm and should never be used as a form of punishment, control, or aggression. All physical interventions should be conducted with two members of suitably trained staff to minimise the risk of injury to both staff and the service user. Skills Shop Ltd provides this information for educational purposes only and cannot accept liability for any misuse, injury, or damage resulting from the application of these techniques. It is the responsibility of the individual and their organisation to ensure that appropriate training has been undertaken and that these techniques are implemented in compliance with relevant laws, regulations, and workplace policies.
Service User Lead
Whenever possible, it is essential that the service user guides the movement during any physical intervention.
Lead and Support
Whenever possible, approach from within the service user’s field of vision to prevent panic and reduce the risk of escalating the situation.
One staff member will approach the service user from the front (lead) while the other positions themselves to the side (support). If the service user shifts their attention towards the cover, the roles should be reversed.
Non-Restrictive Guide
This can be carried out by a single staff member, with the movement guided by the service user.
Stand beside the service user, gently placing your nearest hand on their lower back
Extend your outer arm with a bent elbow to act as a guide.
If another staff member is available, they can take the lead by opening doors and guiding other service users away from the situation.
Created: 3 December 2024
Last Modified: 3 December 2024
Author: Phil Newton
Version: Version: 1.16
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