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Turn Disagreement Into Passion &
Increase Productivity For Your Business
After All, We're All Human
Conflict Management Training (1 Day)
Conflict Can be Emotionally & Economically Draining
0
Billion Is Spent On Dealing With
Conflict Each Year
Conflict Each Year
0
Management Days Wasted On Dealing
With A Normal Dispute
With A Normal Dispute
0
Per Cent Of UK Companies Train Staff
On How To Effectively Deal With Conflict
On How To Effectively Deal With Conflict
HSE Figures 2017/18
Creating and maintaining a positive workplace environment and atmosphere is proven to boost staff morale, loyalty and productivity. It also makes your organisation more attractive to potential new recruits.
So when conflicts occur, they cause unwanted disruption, ill-feeling and resentment that has a negative impact on the performance of your operations if left to fester.
Skills Shop will provide you and your staff with the practical skills and techniques to resolve these situations. These skills can also be transferred to other conflict situations, such as client disputes and complaints.
And At The Same Time You’ll Be Rewarded With A Massive Confidence Boost!
But what if when you book on your Conflict Management Training course you could also feel…
Reassured
Learn the 4 ways people only ever get angry or upset meaning you can start to help immediately .
In Control
Using empathy to help others resolve their differences which will increase staff morale.
Positive
About resolving conflict helping your company to increase their reputation and staff retention.
You Should Feel Proud Of Your Certificate
And That's Why You'll Receive...
1095 Days Of Support
Have you noticed with other training companies you do a course and then you don't hear from them for 3 years?
We see your training as just the beginning of our journey which is why you'll receive 1095 of support along with access to our Q & A Hotline.
3 Month Expiry Notice
So you've framed your certificate and hung it on the wall for all to see knowing that in 3 years time you'll need to re-qualify.
You no longer have to worry about missing a re-qualification as we'll give you 3 month expiry notice ensuring your qualification is always in date.
Here's What Our Customers Have To Say...
Brilliant first aid training! Couldn't recommend a better trainer, really informative and had a great laugh. Definitely the best first aid course I've done!
Bernadette APParent 
Phil went above and beyond to make sure we had the skills and knowledge we needed to become 1st aid hero’s. Really enjoyed the course made it fun and gave us extra skills you wouldn’t get on a standard course!
Kelly Manford 
Learnt so much during the first aid training. Relaxed atmosphere, lots of role play & questions asked to keep us on our toes. Feel much more confident about administering 1st aid to those in need (hopefully won't need to use skills learnt). Thank you to Phil & Phil, very informative couple of days.
Julie DochertyOffice Administrator, Ireleth St Peter's School 
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Brilliant first aid training! Couldn't recommend a better trainer, really informative and had a great laugh. Definitely the best first aid course I've done!
Bernadette APParent
Phil went above and beyond to make sure we had the skills and knowledge we needed to become 1st aid hero’s. Really enjoyed the course made it fun and gave us extra skills you wouldn’t get on a standard course!
Kelly Manford
Learnt so much during the first aid training. Relaxed atmosphere, lots of role play & questions asked to keep us on our toes. Feel much more confident about administering 1st aid to those in need (hopefully won't need to use skills learnt). Thank you to Phil & Phil, very informative couple of days.
Julie DochertyOffice Administrator, Ireleth St Peter's School
Previous
Next
How To Book Your Seat Right Now...
Did you notice we said “Seat”? That’s because when you book onto your Skills Shop course you’re booking a seats not names. This means you can send any staff making last minute changes without incurring admin or cancellation fees!
So what are you waiting for?…
For Teams (5 or less)
Book yourself onto an “open” course by selecting your choice for the courses below.
⬇ ⬇ ⬇
For Teams (6 or more)
If you prefer to have your training delivered on-site then click the button below to book your training straight into our diary.
All prices are inclusive of VAT
Can't Find What You're Looking For?
If no courses are displayed or you can't book the number of seats you need then
we can put on additional courses at a time and location convenient for you.
we can put on additional courses at a time and location convenient for you.
Here's What You
Need To Know
Course Information
- Estimated Time: 7 hours
- Certificate Valid for 3 years
