Skills Shop Conflict Management Training icon

Turn Disagreement Into Passion &
Increase Productivity For Your Business

After All, We're All Human

Conflict Management Training (1 Day)

Conflict Can be Emotionally & Economically Draining

Billion Is Spent On Dealing With
Conflict Each Year
Management Days Wasted On Dealing
With A Normal Dispute
Per Cent Of UK Companies Train Staff
On How To Effectively Deal With Conflict

HSE Figures 2017/18

conflict management training course

Creating and maintaining a positive workplace environment and atmosphere is proven to boost staff morale, loyalty and productivity. It also makes your organisation more attractive to potential new recruits.

So when conflicts occur, they cause unwanted disruption, ill-feeling and resentment that has a negative impact on the performance of your operations if left to fester.

Skills Shop will provide you and your staff with the practical skills and techniques to resolve these situations. These skills can also be transferred to other conflict situations, such as client disputes and complaints.

And At The Same Time You’ll Be Rewarded With A Massive Confidence Boost!

But what if when you book on your Conflict Management Training course you could also feel…


Learn the 4 ways people only ever get angry or upset meaning you can start to help immediately .

In Control

Using empathy to help others resolve their differences which will increase staff morale.


About resolving conflict helping your company to increase their reputation and staff retention.


You Should Feel Proud Of Your Certificate
And That's Why You'll Receive...

1095 Days Of Support

Have you noticed with other training companies you do a course and then you don't hear from them for 3 years?

We see your training as just the beginning of our journey which is why you'll receive 1095 of support along with access to our Q & A Hotline.

Conflict Management Training Certificate

3 Month Expiry Notice

So you've framed your certificate and hung it on the wall for all to see knowing that in 3 years time you'll need to re-qualify.

You no longer have to worry about missing a re-qualification as we'll give you 3 month expiry notice ensuring your qualification is always in date.

Here's What Our Customers Have To Say...

How To Book Your Seat Right Now...

Did you notice we said “Seat”?  That’s because when you book onto your Skills Shop course you’re booking a seats not names.  This means you can send any staff making last minute changes without incurring admin or cancellation fees!

So what are you waiting for?…

For Teams (5 or less)

Book yourself onto an “open” course by selecting your choice for the courses below.  

⬇ ⬇ ⬇

For Teams (6 or more)

If you prefer to have your training delivered on-site then click the button below to book your training straight into our diary.

All prices are inclusive of VAT

Can't Find What You're Looking For?

If no courses are displayed or you can't book the number of seats you need then
we can put on additional courses at a time and location convenient for you.
£150 inc VAT

Here's What You
Need To Know

Course Information

  • Estimated Time: 7 hours
  • Certificate Valid for 3 years