Non-contact use of force refers to techniques and strategies employed to manage challenging behaviour without physical intervention. These approaches prioritise de-escalation, prevention, and environmental management to protect both the individual and those around them. Non-contact methods are especially critical in educational, care, and therapeutic settings, where the safety, dignity, and rights of individuals must be preserved.

Examples of Non-Contact Use of Force

1. Verbal De-escalation 
   • Purpose: To reduce tension, calm emotions, and prevent escalation through communication.
   • Techniques:
     • Use calm, empathetic, and clear language.
     • Acknowledge emotions and validate feelings.
     • Offer choices to empower the individual.
     • Set clear expectations using positive phrasing (e.g., “Let’s sit down together” instead of “Don’t stand up”).
2. Body Language and Posture 
   • Purpose: To convey calmness, confidence, and non-aggression.
     Techniques:
     • Maintain an open, non-threatening posture.
     • Use slow, deliberate movements.
     • Avoid sudden gestures or pointing, which may escalate tension.
     • Position yourself at eye level to show empathy and reduce perceived power imbalances.
3. Positioning and Space Management 
   • Purpose: To create a safe environment by controlling proximity and movement.
   • Techniques:
     • Maintain a safe distance to avoid triggering a fight-or-flight response.
     • Position yourself near exits to allow both you and the individual a clear egress.
     • Use physical barriers, such as tables or desks, to create separation without physical contact.
     • Avoid cornering the individual to reduce feelings of entrapment.
4. Environmental Adjustments 
   • Purpose: To minimise external stimuli that may exacerbate challenging behaviour.
   • Techniques:
     • Reduce noise and distractions by adjusting the environment (e.g., lowering volume, turning off lights).
     • Create calming spaces with soft furnishings or sensory aids.
     • Remove potential hazards or objects that could be used to harm others.
5. Distraction and Redirection
   • Purpose: To shift the individual’s focus away from the source of distress.
   • Techniques:
     • Introduce a new topic of conversation or activity.
     • Use humour or light-hearted comments to diffuse tension.
     • Offer a simple task, such as fetching an object or arranging items, to engage attention.
6. Creating Predictability 
   • Purpose: To reduce anxiety and uncertainty, which can trigger escalation.
   • Techniques:
     • Use visual schedules or cues to clarify expectations.
     • Give advance notice of changes to routines.
     • Use clear and consistent instructions to avoid confusion.

Benefits of Non-Contact Use of Force