Rachael MacFarlane from Ireleth St Peter’s School Case Study

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How Skills Shop Provides A Professional Health & Safety And First Aid Training Service For My School That Saves Me Time And Money And Produces The Exact Outcomes I Require
Ireleth St Peter's School Case Study
My name is Rachael McFarlane and I’m the Headteacher at Ireleth St Peter’s C of E Primary School in Askam-in-Furness.

The reason why I’m writing this for you is because we use Skills Shop for our school health and safety training for Paediatric First Aid, Safer Handling, Fire Risk Assessment, PAT Testing, Skills Map Training, First Aid For Children and Self-Defence With Children and I wanted to tell the story about the specific service Skills Shop provide us.

Our number one priority for our school training courses is cost and quality. As we are a rural school on the outskirts of Barrow-in-Furness, most of the health and safety training available is in the east of the County over 50 miles away which means that half-day courses actually become a full day taking into account travel time. That also means additional costs on fuel and hiring in supply staff as cover. That’s why it’s a massive time and money saving for us using Skills Shop who deliver on site.

In addition, before we chose Skills Shop for all our health and safety training needs, we had other courses cancelled on us at the last minute. This is a real inconvenience and made me question the reliability of some training providers.

When I took over as Headteacher, Phil was recommended to me by the previous headteacher for the tremendous work he had done with our pupils in delivering safeguarding workshops.

I first booked Skills Shop for an INSET course to deliver Positive Behavioural Support Training, which involved conflict management, breakaway and safer handling techniques. As a result, I was highly impressed with how knowledgeable Phil was and how easy his training was to follow.

Which means things are very different now with our health and safety training. The biggest result I have had with Skills Shop is knowing that I can send one email requesting training and Phil takes care of the rest. The booking system is simple and thorough with course reminders sent to the office and relevant staff. This ensures the whole process is organised and smooth.

Due to Phil’s experience and understanding of the education system, he takes into consideration prior knowledge and learning therefore making the training feel personal to each member of staff and I can now relax knowing the training needs of the school are being met.

For example, a few months ago, a pupil broke their arm in the playground and my staff immediately responded using their first aid skills taught by Phil which meant they were incredibly confident and knew immediately exactly what to do without hesitation! This is a direct result of the high-quality training we have received from Skills Shop and even the paramedics when they arrived were incredibly impressed with the care that had been delivered!

What this means is that I have highly trained staff who look forward to attending Skills Shop courses and are confident dealing with any safeguarding situation. We know that if anything arises, we can simply pick up the phone and ask for Phil’s advice.

In addition, rather than being limited to just the one day’s support on the training course, Phil provides continuous support. So, we know that Skills Shop are always there to support us and are able to deal with sensitive information in a professional manner.

This helps me achieve one of my important goals which is to ensure that all of my staff are first aid trained and Phil and Skills Shop certainly provide this professional service without any fuss, so that I am confident that when we take on new staff I can get them the Paediatric First Aid training they need quickly within a matter of weeks, as Phil always accommodates our requests.

My staff always come away from a Skills Shop course saying how approachable and user-friendly the training is. They are encouraged to participate and to ask questions and they like how knowledgeable the training staff are and how they take prior learning into account.

In summary, I would say that any local school or business should use Skills Shop. I would recommend Phil’s training without hesitation, as Skills Shop not only provide the expert training you need, they also truly look after you.

If you are looking for a training company that can look after the safety of your staff and pupils, then Skills Shop will be the right health and safety training provider for you.

Thank you for always providing a professional service, Phil, that has saved me time and money and produced the exact health and safety training outcomes I require.

Rachael McFarlane Headteacher Ireleth St Peter’s C of E Primary School Askam-in-Furness, Cumbria

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